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#kindnessmatters

This collection of posts illustrates the difference that acts of kindness make to others’ lives. Your actions matter and these good news posts show you how.

a paper bag with one handle, the Boots logo on it and the text "with you for life."

Kindness from a Boots shop assistant gets parent’s shop back on track.

“I went into Boots looking for nappies because our supermarket was out of stock and my toddler was really interested in the different shopping baskets. She tried to pick one up and trapped her fingers which made her cry. As we were right by the tills, the person working there heard her and immediately came […]

A pile of papers including an AQ-10 test, adult referral for a diagnostic assessment of Autism form, and a letter mentioning differences in social interaction, social communication, repetitive and restrictive behaviours, the rest of the letter covered by a rainbow coloured infinity symbol.

Autism assessment brings out kindness everywhere.

“I’ve put the wheels in motion to get an Autism assessment and have experienced so much kindness: While I know the assessment journey is likely to be quite hard, it has also created so many opportunities for me to see and receive kindness and I’m really grateful for that.” If you liked this story of

a bus pulled up to a bus stop with the door open.

Bus users regularly say thank you.

“I love that most people still say thank you to bus drivers when they get off – they’re doing their job but showing appreciation is a simple kindness we can all do. Every time I take the bus I notice plenty of people still saying thanks when they get off and it always makes me

a light blue yoga mat laying on a tiled floor with a foot on it, the leg extending to behind the camera.

Yoga teacher provides a lift.

“My wife and I were walking to yoga and it started pouring it down. Luckily, the yoga instructor was driving past, spotted us and gave us a lift – saving us from turning up for the session absolutely drenched. It was a lovely thing to do, and we were so grateful.” Big thank you to

A kind note for team recognition naming Jon for "always showing heart - both to our donors and the team. Thank Jon." Overlaid are some blood donation graphics.

A kind note at work

Thank you Jonathan for sharing this wonderful kind note you received at work. What kindness have you seen at your workplace today?

Text reading "I've experienced so much kindness at work" in large quotation marks.

Kind manager supports employee’s mental health.

“I’ve experienced so much kindness at work! The moments which stand out for me are Managers who’ve been patient with me when learning the ropes. And one amazing manager I had called Judith when I was a mental health support worker and developed mental health issues myself. She was brilliant in her support of me…basically

Holly stood with a walled garden a stone path and a fence in the background she's wearing a denim jacket

What if… accessibility and inclusion are at the heart of your communications

I’m delighted that my guest this month is Holly Tuke, a disability blogger, freelance writer and charity comms professional. She shares with us how the kindness of accessible communications makes her feel, as a person living with a visual impairment. She also provides some top tips for resources to help you make your comms as

Morwhenna, a woman with light skin tone and shoulder length dark hair, wearing glasses. She is sat down at a table and holding up a drawing of a plant with writing above it that says "meet me at the silver nettle."

Cake provided after Evri parcel drop off confusion.

My friend, Morwhenna, lives in a tiny village and her nearest Evri parcel drop off point is in a pub. When she went in, she couldn’t see exactly where she had to go and a lady in the pub saw she was lost and pointed her in the right direction. When she came back through,

A small white fluffy dog snuggled into a blanket with a small brown and white fluffy dog snuggled behind her. Behind them both is a person in a fluffy pink onesie with a laptop on her lap.

Vets makes adjustments so dogs of Autistic owner can be seen.

“I really struggle with phone calls, partly due to being Autistic, and needed a vets appointment for my dogs. I found one that seemed to have online booking, Live Well vets, but it turned out it didn’t, but they kindly booked me in through Instagram DM & my housemate took the confirmation call. Those two