Contact us

How Can We Help?

working

#kindnessmatters

This collection of posts illustrates the difference that acts of kindness make to others’ lives. Your actions matter and these good news posts show you how.

a table with a full English breakfast, coffee, and condiments on it. Text overlaid reads "Surprise breakfast delivery cheers up broken wristed friend."

Friend arranges surprise breakfast suitable for a broken wrist

“I broke my wrist and a friend arranged a surprise breakfast delivery and my housemate has chopped up and frozen onions for me so I can still cook!” What a kind friend you have Frances – thank you for sharing and we hope your wrist is feeling better now.

Text reads "kindness in friendship."

Friend saves cardboard tubes for rabbit

“My friend collects cardboard tubes at home to give to her friend who stuffs them with hay for her rabbits. It’s such a small thing that makes a big difference to her friend and the rabbits!”

A Starbucks with a drive thru. Text overlaid reads "Starbucks employee rewards patient customer."

Starbucks barista upsizes drink as thank you for kindness

“I went to a Starbucks drive-thru to get myself a drink and went through the usual “please” and “thank you’s” you’d think are commonplace. When I got to the window, the person taking my order said they upsized my drink for free for not being rude. I asked them if people were generally rude at

a man peeking out of a loft passing a FedEx box down.

Family shows kindness to dad with dementia

“For some reason my Dad has become hung up on what he’s supposed to do to get ready for Christmas, that he must go shopping and so on. Last week he decided he absolutely must get the Christmas tree and decorations down from the loft. It’s not really safe for him to be charging up

Kelly, a Belgian Shepherd dog, laying on some grass looking at the camera. She is brown in the body with a dark brown black face.

Vet shows kindness during pet loss

“When our elderly Belgian Shepherd dog, Kelly, became so sick that she could not rise to her paws any more, our Polish vet, Beata Gliwa, in La Ferte Mace, immediately came to our aid. Beata was kind, both to Kelly and to my sister and me, as we said our farewells to our fur baby.

A still life scene with a small round table at the front with a jug and a dish of sweets on a silver tray; behind that a dresser covered in Turkish fabrics in geomateric patterns of terracota, peacock blue and white. On that, a bowl of fruit and a tall Turkish ceramic pitcher with an intricate pattern in the same colours. On the wall, a painting in the Turkish style of a loving couple.

Seeing beauty and kindness everywhere

“First of all I wanted to encourage the viewer to see the kindness, love and beauty that already exists in simple things of everyday life. Secondly, I wanted to express gratitude to my painting teacher Ayrat Khamiullin, who taught me the painting techniques of the old masters. And finally this is the memory of my

An amazon package with a very wet and slightly ripped corner.

Delivery person takes time with wet parcel.

“Our delivery person handed over a parcel and said it had got wet in the (torrential!) rain and let us know to check it. With them being so busy, especially in December, it was really kind of him to let us know and wait for us to check – it was only parcel tape so

A table with a skull and a selection of books on it including 5 which have on the cover "a dyslexic friendly classic tale of terror," those books are Oh whistle and I'll come to you my lad and The Mezzotint by M R James, the haunter of the dark by H P Lovecraft, The Corridor by Will Macmillan Jones, and The Signalman by Charles Dickens.

Dyslexia friendly books available at Rhondda book fair!

“At the Rhondda book fair I spotted this selection of books which are published in Dyslexia friendly print. I thought it was so amazing to see not only that it had been considered but that they’d been brought to a book fair and it being normalised to see these options. Accessibility is a kindness and

an arched gateway with fir wrapped around it and red bows dotted around.

Christmas lights make kindness shine

“I would like to say thank you for the people who live between Nos 38 and 45 for their Xmas lights. It really brightens up the evening” This post was shared in the local Facebook group and I thought it was a wonderful demonstration of a small act of kindness that makes people feel appreciated.

a drip hanging from hook in a hospital room with other medical equipment dotted around. Text reads "serious illness highlights kindness."

Serious illness highlights kindness of neighbours.

Recently a very close friend of mine was rushed to hospital after being taken unwell very unexpectedly. This resulted in her having a serious operation, staying in hospital for a couple of weeks and with a long recovery ahead of her. She contacted me to tell me how she and her family have been overwhelmed