At the purpose-built Berkshire MS Therapy Centre in Reading, the automatic doors from the car park open to reveal the reception desk immediately in front of you.
The volunteer receptionists greet everyone with a welcome and a smile, providing a really positive experience from the minute you come through the door.
One of the volunteers told me that she enjoys being able to welcome people and make them feel comfortable as soon as they arrive. She has multiple sclerosis herself and spends time on the desk every week as a positive way to give back to the community that means so much to her.
All of the volunteers provide such a warm welcome which makes a big difference to everyone coming into the centre. I’d love for you to shout out some volunteers you appreciate in the comments – let’s give them some love.