“Trains have worked out wonderfully for us… I said as we got on the train at Reading. Then it didn’t move but we weren’t told anything.
It became clear thanks to people looking it up that the train had been cancelled.
There was a lady on her laptop who looked up what was going on and explained to the old chap opposite her it had been cancelled and what train he needed to get and where to wait.”
While the situation caused some stress, it shows the power of kindness to make those stressful situations a bit better for those around us.