“I was on the verge of meltdown after a Universal Credit appointment and was trying to self soothe and calm myself down on the bus home. A woman on the bus in charge of two young children saw me and gave a reassuring smile which felt a lot like her saying ‘it’s ok, I see you,’ which helped such a huge amount.”
These small moments of connection have such power.
How have you seen a small kindness make a big difference?