“I had a great time at the Leeds Arena watching Michael McIntyre as a birthday treat. When I went home, I realised I had lost my hat, I must have dropped it by mistake.
It might sound rather trivial but the hat had been previously bought by my son and given as a gift so was rather sentimental. I felt rather upset about losing it. I really didn’t think that the Arena could help so had told myself that it was gone. It then occurred to me to try, they could always just say no.
I contacted them and spoke to a man in security. He said he would go and look and see if he could find it. He couldn’t have been more helpful.
I am so pleased that he found it and it has now been returned! He went above and beyond that day, I am so grateful.”
Big thank you to Susie for sending this lovely story of kindness to us – send us yours here.