“I accompanied my mum to the hospital for a cataract operation this week. She is really squeamish about eyes and was incredibly nervous, to the point that she had to be given sedation (they don’t normally use that, it’s a routine operation for most people).
Everyone at the hospital was so kind and supportive of Mum and didn’t make her feel silly for being nervous when most people aren’t. And after the op when they made her a cup of sweet tea, they made me one too which I thought was also kind as I wasn’t the patient!”
Kindness in healthcare has such a big impact – we know there’s lots of going on too so tell us, what kindness have you seen in healthcare settings?
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