“We have a very nervous house cat and she hates going to the vet. It’s incredibly stressful for us all. But, it’s all been made so much better by her visiting the same vet nurse every time who helps her feel less nervous. So when I called to make an appointment and found out that the nurse had left and they didn’t know which surgery she’d moved to… you can imagine.
But… that same vet nurse found us to let me know where she’d moved to. It feels like such a small thing but I can’t tell you what a difference it will make to the cat – and us. What a massively kind thing to do.”