“I’m terrified of needles and had to have a blood test. The nurse was super lovely and I think could tell how scared I was. She complimented my dungarees and then was chatting to the other nurse there about dungarees generally and when I started chatting back they realised that I was doing well enough to leave.”
We’re hearing a lot about kindness in healthcare at the moment – what have you seen?
Check out some stories of kindness outside of healthcare:
Kindness at the Comfy Chair podcast.